Checking for unwanted rules in Outlook (Webmail)

1. log into Office 365. (Click here to log into Office 365)

2.  Click on the settings gear ().

3. At the bottom of the slide out menu, under 'Your app settings' click mail.

4. under left slide out menu, Mail > automatic processing > inbox and sweep rules.

5. Remove any rules that you have not created, to do this select rule and click trashcan icon ().

6. Click save.

7. Under left slide out menu, Mail > accounts > forwarding.

8.  Ensure 'stop forwarding' is selected.

9. Click Save

Details

Article ID: 35486
Created
Fri 8/18/17 3:09 PM
Modified
Wed 6/20/18 1:40 PM