Environment: Mac system log in credentials incorrect
Purpose: Guide for deleting credentials saved in Keychain
In order to unlock your account, you will have to clear your Keychain.
- In Finder, open Applications and click on Utilities
- Under Utilities you will find Keychain Access
- When you have Keychain Access open use the search bar to look for any StFX credentials that might be using an old password, common ones are listed below:
- Microsoft Office 15 or 16
- adfs
- printing credentials for staffprinters
4. Clear any results that come up by right clicking and choosing the delete option
5. Verify that you want to delete it