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Environment: Windows 10 and 11 using secure-printing queue (legacy)
Purpose: Fix the Windows spooler error when printing to Konica printers
Sometimes the Print Spooler will stop working and it will appear as if you have lost connection to all printers. To fix this do the following:
- In the Start menu type services.msc
- Once you have that open, scroll down to Print Spooler (it should be alphabetical order)
- Right click on the Print Spooler and click on properties
- Make sure the start up is on automatic
- Check to see if the status is stopped, if it is click start
- Click Apply and then Okay
- The printers should reconnect