Nvivo unable to import or open files LibreOffice error message following Big Sur upgrade

Summary

This Knowledge base will resolved Nvivo files not opening or importing following an upgrade to Big Sur

Body

1. Restart

Restart your computer and ensure that Nvivo is not running after restart
 

Install LibreOffice

LibreOffice

Once download has completed double click the file to open.

IMPORTANT Do NOT drag the LibreOffice.app icon into the applications folder as indicated in the screen shot that appears as you normally would do when installing an application.  Instead Right Click on the LibrarOffice.app icon and select Copy LibreOffice.app

 

Right-click ontheFindericon in the Dock and select New Finder Window

From the Finder’s navigation pane select Applications

In the application list displayed, right-click on NVivo.appand select Show Package Contents

Double click on the Contents folder then find and click on Resources

From the finder toolbar paste the item you previously copied in the Resources folder

After selecting Paste you will be prompted to Keep Both Stop or Replace, choose Replace

Your computer password will be required following clicking replace.

Once the replace has been completed you can launch Nvivo again.

Details

Details

Article ID: 89429
Created
Thu 1/14/21 7:42 AM
Modified
Mon 6/13/22 1:01 PM