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Environment: Majority of mobile devices (Apple, Android)
Purpose: Help guide in the software updating processes received on Mobile Devices
Important Things to Know Before Getting Started: To successfully complete the update, it may require your device to have a certain amount of battery (or be plugged in). You will also need to be connected to the Internet with Wi-Fi.
Updating your Apple iPhone
To update your software on an Apple Device:
Find & select the Settings app ► then select General.
From General, select Software Update ► Download & Install
For a more detailed Apple Device approach, select here: https://stfx.teamdynamix.com/TDClient/1764/Portal/KB/ArticleDet?ID=89474
Updating your Android Device
To update your software on an Android Device:
Find & select the Settings app ► select System ► then select Software Update.
After selecting Software Update, the device will guide you through the next steps.