Knowledge Base

Categories (5)

Accounts & Security

Password reset, new accounts, account changes.

New to StFX

Get started at X


Computers, peripherals, equipment loans, data recover, technology orientation.


Software on campus such as Moodle, Banner, MesAmis, Outlook.

WiFi & Network

Wifi, wired network, firewall and network security.

Articles (3)

Activation Error for Office 365

Office Application opening in read only mode? Here's the fix you need.

Maple League Classroom Hardware

How to use Maple League classroom technology.

Why Do We Ask for Tickets?

IT Services will often request that you submit a ticket if you contact us directly with a request. Although this has become a bit of a humorous cliche in popular culture for IT to ask for tickets, there are many good reasons why we ask for this.