Knowledge Base

Categories (5)

Accounts & Security

Password reset, new accounts, account changes.

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Hardware

Computers, peripherals, equipment loans, data recover, technology orientation.

Software

Software on campus such as Moodle, Banner, MesAmis, Outlook.

WiFi & Network

Wifi, wired network, firewall and network security.

Articles (1)

Why Do We Ask for Tickets?

IT Services will often request that you submit a ticket if you contact us directly with a request. Although this has become a bit of a humorous cliche in popular culture for IT to ask for tickets, there are many good reasons why we ask for this.