Environment: IOS devices
Purpose: How to backup your device's data
There are two options to backup an iPhone, backing it up to iCloud from the iPhone, or backing it up to a Computer.
Mobile: iCloud Backup
- Ensure your device is connected to WiFi
- In Settings, tap the Apple ID Banner at the top
- Tap iCloud
- Tap iCloud Backup (you will have to scroll down)
- Turn on the toggle switch (green will be visible) and tap OK

Computer Backup
MacOS: Finder
- Open Finder and connect your device to your computer via USB (you may need select to enter your device's PIN or click "OK" on a "Trust This Computer" pop up)
- Select your iPhone from the Locations list on the left side
- Under the General tab, select Backup all of the data on your iPhone to this Mac
- Select whether you want it to be encrypted (password protected)
- Select Backup Now
Windows: iTunes
- Open iTunes and connect your device to your computer via USB (you may need select to enter your device's PIN or click "OK" on a "Trust This Computer" pop up)
- Click the iPhone icon in the top left and select the Summary section
- Under Backups select This Computer
- Select whether you want it to be encrypted (password protected)
- Select Backup Now
- You should now see "Latest Backups" read the time and date you completed the backup
Windows: Apple Devices
- Open Apple Devices and connect your device to your computer via USB (you may need select to enter your device's PIN or click "OK" on a "Trust This Computer" pop up)
- Click the iPhone icon in the top left and select the Summary section
- Under Backups select This Computer
- Select whether you want it to be encrypted (password protected)
- Select Backup Now
- You should now see "Latest Backups" read the time and date you completed the backup