Popular Requests


MyPassword

Change your current password, or recover your password if you are unable to access your account.


MyLabApps

Access academic applications on your device.


Connect to Wireless

StFX offers campus-wide wireless internet connectivity to all students, faculty, and staff.


Printing

Printing services are available across campus for students, faculty, and staff.


Email Support

Submit a request to address your email issue.


New VPN Client

StFX is rolling out a new, managed FortiClient VPN.  To ensure continued, reliable access to the services that reuqire VPN use an upgrade to the latest Fortinet client is required for staff and faculty.

VPN Upgrade

Academic Applications for 2021-2022

Now is the time to review/renew the software applications required for the 2021-2022 academic year.   Faculty and teaching staff are asked to complete the Academic app usage survey below indicating which software will be required for the upcoming year.   Only software that is requested via the survey will be made available.

Academic App Usage Survey
MyLabApps List
New Academic App Request

Requests for new software must be received by July 14th, 2021 to allow time to be added into in the MyLabApps environment.

Security Advisories June 2021

The Canadian Centre for Cyber Security (CCCS) has issued Security Advisory warnings for Chrome, Android, and Microsoft Windows.   Ensure you are protected by running updates on all your mobile devices and Windows systems.

CCCS Warning - Google Chrome

CCCS Warning - Android

Student Technology Information

Wondering what to take to campus or how to connect to services and access software applications? Here is the information you need!

Location and Hours

Angus L. MacDonald Library 
Monday-Friday 8:00am-4:30pm
Closed 12-1

Submit a Support Ticket
Live Chat - Below
itservices@stfx.ca
902-867-2356
Toll Free 844-647-9571

What you need to know about MFA

StFX is deploying Multi-Factor Authentication (MFA) over two commonly used platforms: Microsoft 365 and Fortinet VPN.  Microsoft 365 MFA will be the first phase of the project.  StFX accounts holders should configure their MFA methods before their accounts are moved over to the MFA environment.
 

StFX IT Services Twitter