Popular Requests


MyPassword

Change your current password, or recover your password if you are unable to access your account.


MyLabApps

Access academic applications on your device.


Connect to Wireless

StFX offers campus-wide wireless internet connectivity to all students, faculty, and staff.


Printing

Printing services are available across campus for students, faculty, and staff.


Email Support

Submit a request to address your email issue.
 


Account Review

All generic (operational) and affiliate account owners must review their accounts by June 1st 2021

Account Review

Apple Security Advisory

As of May 4th, 2021 the Canadian Centre for Cyber Security (CCCS) has issued an Apple Security Advisory for Apple products running the following operating system.

  • watchOS – versions prior to 7.4.1
  • iOS 12 – versions prior to 12.5.3
  • iOS 14 – versions prior to 14.5.1
  • iPadOS – versions prior to 14.5.1
  • macOS Big Sur – versions prior to 11.3.1

IT Services recommends running all operating system updates all apple devices.

Student Technology Information

Wondering what to take to campus or how to connect to services and access software applications? Here is the information you need!

Faculty MesAMIS Retirement

As of May 10th, 2021, Faculty mesAMIS will be retired. For steps on how to access information formerly found in MesAMIS refer to the Knowledge Base articles below.

What you need to know about MFA

Stfx is deploying Multi Factor Authentication( MFA) over two commonly used platforms, Microsoft 365 & Fortinet VPN.  Microsoft 365 MFA will be the first phase of the project.  StFX accounts should configure MFA methods before their accounts are moved over to the MFA environment.
 

Location and Hours

Angus L. MacDonald Library 
Monday-Friday 8:00am-8:30pm
Saturday & Sundays 12pm-5pm

IT Services will be resuming Summer hours as of April 22nd.
Monday - Friday 8am-4:30pm Closed 12-1

Submit a Support Ticket
Live Chat - Below
itservices@stfx.ca
902-867-2356
Toll Free 844-647-9571

NOTE: We will not be providing walk-up service for 2020-2021 school year but we are still here to help.  In-person and remote appointments can be booked to hep resolve any technical issue you may have. Get started by logging a Support ticket.

StFX It Services Twitter