Popular Requests


MyPassword

Change your current password, or recover your password if you are unable to access your account.


MyLabApps

Access academic applications on your device.


Connect to Wireless

StFX offers campus-wide wireless internet connectivity to all students, faculty, and staff.


Printing

Printing services are available across campus for students, faculty, and staff.


Email Support

Submit a request to address your email issue.
 


Academic Applications for 2021-2022

Now is the time to review/renew the applications required for 2021-2022 academic year.   Faculty should complete Academic app usage survey indicating which software will be required for the upcoming year.   Only Software required will carry forward into the fall environment. 

Academic App Usage Survey
New Academic App Request

New applications are now being accepted. Requests for new software must be received by July 14th, 2021 to allow time to be added into in the MyLabApps environment.

Security Advisories June 2021

The Canadian Centre for Cyber Security (CCCS) has issued Security Advisory warnings for Chrome, Android, and Microsoft Windows.   Ensure you are protected by running updates on all your mobile devices and Windows systems.

CCCS Warning - Google Chrome

CCCS Warning - Android

Account Review

All generic (operational) and affiliate account owners must review their accounts by June 1st 2021, Student Union account must be completed by June 28th.

Account Review

Student Technology Information

Wondering what to take to campus or how to connect to services and access software applications? Here is the information you need!

What you need to know about MFA

Stfx is deploying Multi Factor Authentication( MFA) over two commonly used platforms, Microsoft 365 & Fortinet VPN.  Microsoft 365 MFA will be the first phase of the project.  StFX accounts should configure MFA methods before their accounts are moved over to the MFA environment.
 

WwtoOur next live MFA Sessions will be at 10am on Monday June 14th, & Wednesday June 16th. 

Location and Hours

Angus L. MacDonald Library 
Monday-Friday 8:00am-4:30pm
Closed 12-1


Submit a Support Ticket
Live Chat - Below
itservices@stfx.ca
902-867-2356
Toll Free 844-647-9571

NOTE: We will not be providing walk-up service for 2020-2021 school year but we are still here to help.  In-person and remote appointments can be booked to hep resolve any technical issue you may have. Get started by logging a Support ticket.

StFX It Services Twitter