 Desktop App (Softphone)

Articles (18)

Act as a Delegate

Add Contacts and Groups

Add someone to a call in Teams

Check your voicemail in Teams

Delegate your Calls

Finding a Phone Number

Forward Calls or Ring to Another Phone at the Same Time

Make a Call

Make an International Call

Make multiple calls at the same time

Manage calls

Park a Call

Place a Call on Hold

Receiving/Accepting a call

Review Call History

Setting up your headset with Microsoft Teams

Setting your Availability Status

Transfer a call