Recovering Deleted Emails - Outlook Online

 

When you accidentally delete an item from your mailbox, you can often recover it. The first place to look for a deleted item, such as an email message, calendar appointment, contact, or task is the Deleted Itemsfolder. If it's not there, you might still be able to recover it by using Recover deleted items, depending on settings that are controlled by your IT administrator.

If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder.

  1. In the left pane, select the Deleted Items folder.

  2. At the top of the message list, select Recover items deleted from this folder.

    A screenshot of the button to recover items deleted from this folder

  3. Select the items you want to recover, and select Restore.

Where do recovered items go?    The items you select to recover will be restored to their original folders when possible. If an original folder no longer exists, items will be restored as follows:

  • Messages go to your inbox.

  • Calendar items go to your calendar.

  • Contacts go to your contacts folder.

  • Tasks go to your tasks folder.

 

 
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