Mail Merges from a Shared Mailbox - Mac

 

 

  • Open Outlook on your desktop
    • In the upper bar (where file/edit/view/etc. is), click Tools > Accounts
    • Click on your shared mailbox you plan on doing the merge from to highlight it
    • Click the gear icon in the lower right hand corner of the list of mailboxes
    • Select "Set as Default"
  • In the menu bar of Outlook
    • Select Tools
    • Use the toggle to move the account work offline
  • Proceed with your mail merge as usual
  • Once your mail merge is complete turn the toggle to work online to send the emails