Managing Spam Filters

junk email spam

Environment: Outlook User

Purpose: How to improve spam filters

Fine tune your Spam Filters

It’s frustrating to receive spam or phishing scam messages in your Inbox, or missing a legitimate email message because it's marked as junk. Microsoft is constantly fine-tuning their spam filters to be more accurate. You can help refine this process by following the steps below.

Report the message to Microsoft

Outlook clients have built in reporting functionality to send messages classified incorrectly directly to microsoft for review. To do this look for the "Report Message" button in your outlook view

Outlook Online

Outlook Client