Environment: Students, Staff and Faculty that need to print from a personal, laptop, mobile phone or tablet using the Mobility Print service and the device MUST be on the WebFX wireless or Ethernet connection
Purpose: Guide users on how to connect to Mobility Print
Tag
Mobility printing provides easy access to secure campus printing from a variety of devices.
Currently Supported Devices
- Windows 11
- Windows 10
- Mac OS 11 and up (Big Sur and Monterey)
- IOS/iPadOS 15 and up (MUST use Safari to Download)
- ChromeOS
Setting Up
Ensure the banner title says "Set up printing... (for Windows, Mac, etc.)" for your specific device
If the banner title is a different device then the one you are using, click on the icon of the correct operating system at the bottom of the page
Click 'Download"
NOTE Chromebooks will be brought to a Web Store app which needs to be added to chrome (this is the final step for ChromeOS)
Open the downloaded file and follow the steps of the installation wizard
Additional steps for IOS and iPadOS
When the file is downloaded and opened it will launch a prompt to install a configuration profile which can be done by doing the following:
Printing
- Open the desired file
- Click print (or use a keyboard shortcut if applicable)
- Select Print-Stu (mobility)
- please note: the exact printer may not have the same name - look for Print-Stu
- Ensure the layout is what you want (double-sided vs single, B/W vs Colour)
- The first print will ask you to sign-in. Sign in using the first part of your StFX email (ex. x2021abc) and its associated password
- If an error message occurs ensure the user name and password is correct and retry
- if a password is already saved it may need to be cleared through the system's password manager (Keychain, Credential Manager, Google Password Manager)