Recovering your Account via MyPassword

Check out this video:


This guide will help walk you through recovering your account using Microsoft's interface. This can be found on



Begin by typing your StFX email address in full, followed by the characters shown in the photo. Click "Next".


Select your verification method on the left and click the appropriate button (email or text) to receive a verification code.


Type the verification code in the box and click "Next".


Create a new password and confirm it. Please remember that StFX passwords must be between 9 and 26 characters long, and cannot be the same as the past 3 passwords used with the account.


Once you see the checkmark, your new password will be active and you can exit the browser.

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Article ID: 33471
Tue 7/18/17 4:19 PM
Thu 5/16/19 9:48 AM

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