Credential Manager Windows

Environment:

Systems running Windows 10

Problem:

My account is locking.  I am not longer able to access services.  Office files in read only.

Solution:

Windows sometimes will save old passwords in the credential manager, creating problems when it comes time to change your password. To clear out the passwords do the following:

Open Credential Manager

  1. Search Credential Manager in the start menu
  2. Select Windows Credentials

                                         

Clear out StFX credentials

  Delete out anything that has to do with MicrosoftOffice15/16, or adfs,   by clicking on the item and selecting remove.   Edit any entry related to your printing account, xprinters, or staffprinters.

                                         

 

Details

Article ID: 53804
Created
Mon 5/14/18 11:35 AM
Modified
Fri 6/5/20 9:33 AM