Shared Mailbox Mail Merge - Windows Outlook

If your Outlook icon looks like this  please follow the instructions below. If not, click here.

1. Create an Outlook Profile

1. Close your Outlook Client

2. Go to Start Menu, bring up the Control Panel > User Accounts > Mail

3. Click Show Profiles..

 

4. Change the Start Outlook Config and Add Profile

  • 1. Change the Toggle to Prompt for Profile to be user
  • 2 Click Add Profile
 

5. Name the Profile

1. Input the name of your shared account
2.Press OK

 

1. In the Email field type in your shared account
2. Update the Display name from yours to the Shared account
3 Leave the password field BLANK
4. Press Next

 

Authenticate to the Account using your own credentials

1. During the Configuration, you will be prompted with an Office 365 authentication login.
2. Remove the shared account email and put in your information
3. Press Finish
4. Select OK to complete the profile configuration

 

Launch Outlook and Select your Shared Profile

1. Select your Shared Profile from the Drop Down list
2. Press OK

 

Configure your Mail Merges as usual

With the outlook profile open configure your mail merge as you normally would.
 

Remove Profile Prompt

Once you have completed and sent your mail merge you can remove the profile prompt if desired.

  1. Open Control Panel
  2. User Accounts
  3. Mail
  4. Show Profiles
  5. Select your original outlook configuration
  6. Change the Toggle to always use this profile.  

This will need to be reversed when you need to send your next mail merge.

 

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