Recovering Office from "Read Only Mode"

If you have opened a document but are unable to edit or save it, you're likely stuck in "Read-Only Mode". "Read-Only Mode" normally occurs when a file was downloaded from the Internet as a security precaution, but can also happen when Microsoft has a password error.

Solution:

1. Sign out of your Microsoft window.
   1. Click on File
   2. Click "Sign Out"
   3. A dialog box will pop up, press yes

Photos Courtesy of Goodwill Community Foundation, Inc.

2. Close all open Microsoft Applications.
3. Delete saved  credentials
   •  For Mac , use Keychain (see related article to the right) 
   •  For Windows , use credential manager (see related article to the right) 
4. Restart
5. Sign into MS Apps