Environment: Faculty or Staff with StFX deployed technology
Purpose: Learn more about Trend Micro Apex One
StFX uses Trend Micro OfficeScan for its Antivirus protection and is being upgraded to the latest version for better protection. Apex One is Trend Micro's latest generation which will replace Trend Micro OfficeScan.
During the initial phase StFX will upgrade ON CAMPUS computers by initiating an automatic migration on the backend server which will communicate to your Trend Micro agent and perform the upgrade automatically (No onsite visit required).
Off-Campus/working from home users with StFX owned devices will need to either VPN into campus or perform a manual install during the announcement of phase 2.
When the upgrade takes place users will receive notifications indicating the upgrade has started. The first notification will indicate that your computer is at risk because Trend Micro Real-time Scan has been disabled for the upgrade process.
The second notification will indicate that Trend Micro is being updated to the latest version.
When the upgrade process is complete you will receive a reboot notification, please reboot to provide the best possible protection.
