Supported and Unsupported Multi Factor Authentication Applications


Environment: User unsure of what services support the use of MFA

Purpose: Provide a list of what applications and services are supported and not supported for MFA. 


The majority of newer mail clients support MFA functionality but some older email clients may not.   As result you may need to create an app password MFA method to use these software with your stfx email.  


  • Outlook Web App
  • Outlook 2019 - Windows or Mac
  • Outlook 365 - Windows/Mac
  • Outlook 2016 - Windows or Mac
  • Outlook App - Android or iOS
  • Native Mail App - iOS 11 or higher
  • Mac Mail - Mac OS 10.14 or higher
  • Thunderbird 77.0b1 and later
  • IMAP Clients that support OAuth2

Not supported:

  • Office 2013 and earlier on Windows and Mac
  • Mac Mail 10.13 and earlier
  • Android Native Mail App, all versions
  • Most third party mobile apps that connect to Office 365 such as Notes
  • Other non-Microsoft mail clients such as Thunderbird


Article ID: 89244
Fri 11/8/19 3:11 PM
Tue 11/30/21 8:44 AM