Multi-Factor Authentication ensures user identity using something you know, your password and something you have, a mobile device or hardware token.

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Pinned Article Multi-factor Authentication (MFA) FAQ

What you need to know about Multi-Factor Authentication. Commonly answered questions and answers.

Pinned Article Multi-Factor Authentication Methods

An explanation of the different authentication methods that can be used for Multi-Factor Authentication

Changing your Default Microsoft 365 MFA Method

If you would like to change your default sign in method for your Microsoft 365 Multi-Factor account, this is the Knowledgebase for you.

Issues with Apple Mail App after Multi-Factor Authentication set up

This article guides user to the recovery of their StFX email account on iOS devices.

Moving Phones With Multi-Factor Authentication

If you have a new phone, you will need to configure it to work with Multi-Factor authentication.

Setting up Security Information on First login

Logging into your Office 365 account for the 1st time? Here's how to set up the Recovery information.

Supported and Unsupported Multi Factor Authentication Applications

List of apps that support Multi Factor Authentication and which ones require an app password.

Using a Foritnet Hardware Token for Multi-Factor Authentication

Information on using a hardware token for Multi-Factor Authentication.

Using a Low Vision/Sales Force Hardware Token

Instructions for setup and use of a low vision/hardware token assigned by IT Services.