Setting up EMS FortiClient VPN for Mac

Purpose: A guide on downloading EMS FortiClient VPN for Mac users.  VPN is required to connect to Banner Admin Pages, and provides off campus connection to Smart Filter Reports, Campus Printers, department drives, H: and W: access.

Environment: For Staff and Faculty using MacOS devices

System Requirements: Supported operating system versions include macOS Big Sur (version 11), macOS Catalina (version 10.15), and macOS Mojave (version 10.14)

MFA for VPN has been implemented as of Aug 11th, 2021.  StFX account holder must have configured the fortitoken app on their mobile device or have been issued a hardware token in order to connect to the VPN.  If you have not yet done so access can be requested using the VPN Access Service

Installing EMS FortiClient VPN:

1. Download FortiClient for Mac

2. Once the link is opened, select download. Allow the file to download. Once completed, select it to open it. 

3. Select the box that says "install.mpkg"

4. Another menu, called Install FortiClient will appear. For this you must select Continue, and then Install.

5. A safety prompt from your device may appear, select "Agree".

6.  You may also be prompted to input your device password during this download. 

7. This screen will appear to confirm a successful download. 

 

8. After download, you may be prompted with these notifications:

For this one, you may select "Move to Trash."

For access to your Downloads folder, you may select "OK"

9.  Now you have successfully downloaded the software onto your Mac device. 

Using FortiClient VPN 

1. To use FortiClient VPN on your device after download, select the new VPN Icon on the top right of your desktop screen.

2. The VPN icon is the small shield, furthest left on this screen.

3. If you select the VPN shield, a drop down menu will appear. The first option will say "Connect to STFXVPN". 

4. After selecting "Connect to STFXVPN", the menu below will appear. You will log in here with your StFX credentials. 

5. After selecting "Connect" you will be connected to the VPN.

To disconnect the VPN at any time, from the same drop down menu select the red "X" that says "Disconnect STFXVPN"

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Details

Article ID: 89477
Created
Fri 5/14/21 12:01 PM
Modified
Thu 8/26/21 8:33 AM