Working Remote Connection Problems

When working from home/remotely there has been issues connecting to WiFi networks with certain windows computers. The steps below walk through the process of how to resolve this issue.

Step 1

Connect to your home Wi-Fi

Step 2

Open your network settings in Windows:

  • Settings > Network and Internet > Wi-Fi > Click on the name of your home Wi-Fi network (I’m using WEBFX as an example)

Step 3

Uploaded Image (Thumbnail)You will see the section above in Red that is causing the issue as the STFX VPN DNS Settings were not released.  To correct this:

  • Click on the DNS server assignment EDIT button and set to Automatic.  The DNS will switch from STFX's 141.109 to your provider's DNS.
  • Test browsing.  
  • If this does not work, return to wifi settings and edit IP assignment (above DNS server assignment) to Automatic
  • Reboot and test again.
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