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Services or Offerings?
Classroom Technology Issues
  1. Services
  2. IT Services
  3. Software
  4. Teaching & Learning Tools
  5. Classroom technology
Report an issue with classroom technology.
PC, Mac & Peripheral Support
  1. Services
  2. IT Services
  3. Hardware
  4. Institutionally-owned devices
Support for laptops, desktops, peripherals, and associated software.
Report Request (X-Report)
  1. Services
  2. IT Services
  3. Software
  4. Institutional Applications
Use this service to request a report that is missing from your report menu.
StFX Email
  1. Services
  2. IT Services
  3. Software
  4. Email, Calendaring and Instant Messaging
Email at StFX is provided to students, faculty, and staff by Office365.
WiFi - WebFX
  1. Services
  2. IT Services
  3. WiFi & Network
  4. Wireless
StFX's encrypted wireless network available campus-wide.
Account Updates
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Account Changes
Used by StFX Staff and Faculty to request an update to directory information such as name and username changes and titles and location.
Calendaring
  1. Services
  2. IT Services
  3. Software
  4. Email, Calendaring and Instant Messaging
Add meetings, appointments, and other events to your calendar, and track and share with others.
Computer Lab Support
  1. Services
  2. IT Services
  3. Hardware
  4. Institutionally-owned devices
Support for issues encountered in computer labs.
Faculty & Staff Account Creation or ReActivation
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
New faculty, staff, or grad students Onboarding. StFX account request, printing, telecom, Faculty X Reports, Banner Forms, as well as request StFX deployed Technology
Microsoft 365
  1. Services
  2. IT Services
  3. Software
  4. Microsoft 365
Office 365 is Microsoft's cloud-based subscription which provides users with plenty of features, such as access to both local and online versions of Microsoft Word, PowerPoint, Excel, Access, and Outlook.
Network Access Control Change
  1. Services
  2. IT Services
  3. WiFi & Network
  4. Network
Faculty and Staff may request changes to security and network access in order to fulfill unique requirements.
Network Drives
  1. Services
  2. IT Services
  3. WiFi & Network
  4. Network
A variety of file storage, sharing, and remote access options are available at StFX for departmental, personal and web storage. For all storage types, backup and recovery services are available.
Office Move
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Account Changes
Moving offices? Notify IT Service for phone relocations (if applicable), and directory updates and hardware assistance.
OneDrive
  1. Services
  2. IT Services
  3. Software
  4. Microsoft 365
  5. OneDrive
Microsoft OneDrive for Business is a cloud based file storage and collaboration application that is offered as one of Office 365's services.
Remote Desktop Connection Request
  1. Services
  2. IT Services
  3. WiFi & Network
Remote Desktop Connection allows users to have access to another computer from a remote location.