Compromised Account

What is this service?

Use this service to report a suspected compromised account. Indications of a compromised account are;

  • emails from a StFX account soliciting or phishing for login credentials, or offering a link
  • A large volume of undeliverable messages appearing in the inbox
  • Sent Items containing message not sent by the account holder

Why is it useful?

Reporting compromised accounts to IT Services allows for IT work with the user to prevent their mailbox from being temporary inaccessible and prevents further threats to our community. 

How do I access this service?

Click on the Request Support button.

Who can access this service?

Students

Faculty

Staff

 
Request Support

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The next steps if you think your account has been compromised and experienced suspicious activity.