Microsoft Teams Phone Calling

What is this service?

IT Services maintains telephone services across campus for faculty and staff. The program provides support for MS Teams Phone Calling users.

Why is it useful?

If you encounter an issue with your MS Teams Phone calling, you may submit a support request or view our knowledge base articles.

How do I access this service?

Click "Request Support" for general phone inquiries.
Click "Request International Calling" to add international phone calling to your account.
Click "Teams Handset Request" to request a physical handset.  VP approval is required.
Click "Teams Headset Request" to request a headset for use with a MS Teams softphone. 

Who can access this service?

  • Faculty
  • Staff
 
Request Support Request International Calling Teams Handset Request Teams Headset Request

Related Articles (1)

Microsoft Teams Calling Cheat Sheet
The basics of using teams calling, including utilizing a second ringer, and options for setting your out of office preference when away from the office.

Service Offerings (4)

Phone Support
Request support for your soft phone or handset.
Request International Calling
International long-distance capabilities can be added to your account allowing you to place international long-distance calls from your Teams phone. If you require this service, please submit a request using the form below. Please allow 3-5 business days for this service.
Teams Handset Request
Request a physical Teams handset. This request will seek VP approval.
Teams Headset Request
Request a headset for use with MS Teams softphone.