Environment: Connected to the Internet and on the mypassword.stfx.ca page
Purpose: Set or add recovery information to your office account
Add a method
- Go to mypassword.stfx.ca
- Choose the third option, Update Information
- Log in using your StFX credentials
In your account settings
![](https://stfx.teamdynamix.com/TDPortal/Images/Viewer?fileName=5e993079-a14c-4214-b983-d64bf86051d6.PNG)
- A code will be sent to your current default contact method, enter this code.
Add method
- To add a new contact method select the add method button.
![](https://stfx.teamdynamix.com/TDPortal/Images/Viewer?fileName=bb63825c-bd34-4897-ac9a-816341e61196.PNG)
- Choose the method you'd like to add from the dropdown. ( Steps to add an Authenticator app method can be found here )
![](https://stfx.teamdynamix.com/TDPortal/Images/Viewer?fileName=c49f09f6-6972-4bb4-9232-65cab0b54b69.PNG)
- Enter your information for your preferred contact method. ( Phone call method pictured, you can choose to be contacted by text or call by selecting 'Text me' or 'Call me'.)
- If you've chosen 'Text me' or added an email you will receive a code to enter.
- If you added a phone to call you will receive a call and be directed to press pound to confirm.
- If you've chosen this method, make sure you are nearby the phone added.
![](https://stfx.teamdynamix.com/TDPortal/Images/Viewer?fileName=9414a9c6-a00b-44a2-a67b-58b341639ed5.JPG)
Remove a method
- In the Security Info page, click the 'Delete' in line with the contact method you'd like to remove.
- Click OK
Edit a method
- In the Security Info page, click the 'Edit' in line with the contact method you'd like to edit.
- Enter the new info, and confirm it as you would when adding a method.