Password reset, new accounts, account changes.

Categories (4)


Compromised accounts, spam, and computer virus support.

Account Changes

StFX Employee Name updates, username changes, role changes, and office moves.

New Account Creation

Request a new account for a particular application, or new user (on-boarding).

Services (6)

Password Reset

Self-Service password reset tool available 24-7

StFX Alerts Emergency Notification System

Stfx Alerts is an emergency notification system that will notify subscribers of cancellations and emergency situations on campus. Enrollment in StFX alerts is not mandatory and unsubscribe when ever.

Student StFX Account

Student Account access is based on Banner status. All active students are eligible to have a StFX account.

ID Card Production Support

IT Services provides support for the systems and software (ID Works) used by various departments across campus to produce ID cards for students, staff, and conference attendees.

Locked Account

Intermittent access to accounts and seeing messages about account being locked or invalid password when password is correct.

Other Account Password Reset

Voicemail password resets, Blackboard Passwords, MesAMIS and Banner PIN Reset or recovery. Reset the password for an account the uses credentials other then your StfX username and password (webfx).