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Services or Offerings?
Compromised Account
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Security
Getting suspicious emails from other StFX accounts or seeing unknown activity in your own account? IT Services can help.
Locked Account
  1. Services
  2. IT Services
  3. Accounts and Security
Intermittent access to accounts and seeing messages about account being locked or invalid password when password is correct.
Student StFX Account
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
Student Account access is based on Banner status. All active students are eligible to have a StFX account.
Account Review - Operational and Affiliate
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Account Changes
Each May Affiliate and Generic/Operational Accounts are reviewed for continuation.
Faculty Zoom Account Request
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
Service to request a faculty Zoom account for online course delivery.
Transact Account Request
  1. Services
  2. IT Services
  3. Software
  4. Institutional Applications
This service is for requesting an account to administer and use Transact.
Qualtrics Survey Distributor Account Request
  1. Services
  2. IT Services
  3. Software
  4. Institutional Applications
Request an account to use Qualtrics survey software.
Faculty & Staff Account Creation or ReActivation
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
New faculty, staff, or grad students Onboarding. StFX account request, printing, telecom, mesAMIS, Banner Forms, as well as request StFX deployed Technology
Affiliate Account Request
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
An affiliate account is requested for individuals whom are not currently on payroll but are associated with the university through project, volunteer, or other circumstances. An affiliate is a personalized account with a single owner but requires a current staff or faculty member to sponsor the account.
Employee Leaving or Retiring - Closing a StFX account
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Account Changes
This service is used to request the closure of a StFX staff or faculty account. This ensures system and data access is removed, assets are returned and the employee is provided with import information regarding data backup and accessing information leading up to and following an employee leaving the university.
Other Account Password Reset
  1. Services
  2. IT Services
  3. Accounts and Security
Voicemail password resets, Blackboard Passwords, MesAMIS and Banner PIN Reset or recovery. Reset the password for an account the uses credentials other then your StfX username and password (webfx).
Account Updates
  1. Services
  2. IT Services
  3. Accounts and Security
  4. Account Changes
Used by StFX Staff and Faculty to request an update to directory information such as name and username changes and titles and location.
Banner Admin Pages Account Request (Banner Forms)
  1. Services
  2. IT Services
  3. Accounts and Security
  4. New Account Creation
Request Banner Pages Admin Access
Printing to Multiple Department Accounts
  1. Services
  2. IT Services
  3. Software
  4. Institutional Applications
Staff and Faculty whom are members of multiple departments who wish to allocate printing charges can use this service.
Printing Statement
  1. Services
  2. IT Services
  3. Hardware
  4. Printers
StFX accounts can easily check printing usages and charges using the papercut client.